Privacy Policy

1. Who is responsible for your information

Insentrica is responsible for personal information handled through this website and direct business enquiries. Privacy questions can be sent to hello@insentrica.com.

2. Information we may receive

When you contact Insentrica, information may include:

• Your name and contact details.
• Your organisation or business name.
• The contents of your message.
• The service or support you are interested in.
• Other information you choose to provide.

Do not send passwords, access tokens, payment information or other highly sensitive material through an initial email enquiry.

3. How information may be used

• To respond to questions and service enquiries.
• To discuss cybersecurity, web development or IT consultancy work.
• To prepare quotations and proposed scopes of work.
• To maintain necessary business records.
• To protect systems and services from misuse.
• To meet legal, tax and regulatory obligations.

4. Legal basis for processing

Information may be processed to respond to your request, take steps before entering into a contract, perform a contract, meet a legal obligation or support legitimate business and security interests.

5. Sharing personal information

Personal information is not sold.

Information may be shared with trusted providers where necessary for hosting, communications, professional support or legal compliance.

6. Information security

Reasonable technical and organisational safeguards are used to protect personal information. No internet or email service can guarantee complete security.

7. Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, business record keeping, dispute handling, security or legal obligations.

8. Your rights

Depending on applicable law and circumstances, you may have rights to access, correct, delete, restrict or object to the processing of your personal information. Requests can be sent to hello@insentrica.com.

9. Cookies and analytics

This website does not intentionally use advertising cookies, tracking pixels or analytics services. The hosting provider may process standard technical logs for security, reliability and fault diagnosis.

10. External links

Insentrica is not responsible for the content or privacy practices of external websites.

11. Changes to this policy

This policy may be updated when website features, business processes or legal requirements change.

12. Contact

Insentrica
Email: hello@insentrica.com